Privacy Policy

Effective Date: May 1, 2024

Introduction

Welcome to Catullo Counseling (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.catullocounseling.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

We are committed to protecting your personal data and respecting your privacy. This policy is in accordance with the General Data Protection Regulation (GDPR).

Data Controller

Catullo Counseling is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data protection practices, please contact us at:

Email:

Data We Collect

We may collect and process the following types of personal data:

  1. Personal Identification Information:
    • Name
    • Email address
    • Phone number
    • Address
  2. Special Category Data:
    • Health information related to therapy and counseling services
  3. Technical Data:
    • IP address
    • Browser type and version
    • Time zone setting
    • Browser plug-in types and versions
    • Operating system and platform
    • Other technology on the devices you use to access this website
  4. Usage Data:
    • Information about how you use our website and services

How We Collect Data

We collect data in the following ways:

  • Direct Interactions: You provide your personal data when you fill in forms, correspond with us by post, phone, email, or otherwise.
  • Automated Technologies: As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns.
  • Third Parties: We may receive personal data about you from various third parties such as analytics providers.

How We Use Your Data

We use your data for the following purposes:

  1. Service Delivery:
    • To provide therapy and counseling services
    • To manage your appointments and interactions
  2. Communication:
    • To contact you with updates, newsletters, or other information that may be of interest to you
    • To respond to your inquiries and requests
  3. Website Improvement:
    • To understand how our website is used
    • To improve our website and services
  4. Compliance:
    • To comply with legal obligations and regulations

Legal Basis for Processing Your Data

We rely on the following legal bases for processing your personal data:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legal Obligation: Where the processing is necessary for us to comply with the law.
  • Legitimate Interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests.

Sharing Your Data

We do not share your personal data with third parties except in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who perform services on our behalf.
  • Legal Requirements: We may disclose your data where required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred.

Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Under the GDPR, you have the following rights:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Email:

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email:

Thank you for visiting www.catullocounseling.com and for trusting us with your personal data.

By using our Site, you acknowledge that you have read and understand this Privacy Policy and that you agree to its terms.